Download the Apple Signos app:
Signos App in the Apple App Store
Download the Android Signos app:
Signos App in the Google Play Store
Login to your account with the credentials you set previously. If you haven’t already created an account, simply select, “create your password” and enter the email you used to purchase your Signos subscription. We’ll email you a password setup link.
Then follow the steps below to place your sensor on your body.
This can be two (2) inches on either side of the belly button or the upper back (underside) of either arm. Select an area not prone to excessive bumping or contact.
Before you apply your sensor, it’s important to:
Use the alcohol wipes from your package to clean your skin where you want to put the sensor. Let skin dry completely before you apply your sensor.
Use the alcohol wipes to clean the placement site you picked. Let skin dry completely before sensor application.
Peel the adhesive cover off of the sensor.
Important:
Keep the adhesive cover. You will need the ID number found therein for accurate Dexcom data syncing.
Connect the transmitter to the sensor by inserting the small end first into the lip, followed by the larger end. Lightly press down, and you should hear 2 quick clicks.
Important:
Keep the transmitter box. It contains the ID number needed for Dexcom data syncing.
This is an optional step: Remove the outer adhesive tabs one-by-one and smooth over the sensor without creasing in order to place the Signos athletic cover on top of the CGM. For additional comfort, you can leave the center adhesive tab on.
Once you place your CGM, it will take 2 hours to warm up. Check your app to see time remaining.
While you wait, explore other areas of the app!
The app will send a reminder when it’s time to replace your sensor, after approximately 10 days. Remove it just like you would remove a bandaid. If you remove your sensor before it expires, stop your sensor first by going to Settings > CGM > sensor.
Pull the sensor patch off like a Band-Aid. The transmitter, holder, and sensor all come off with the patch.
Don’t remove the transmitter from the sensor holder until you’ve peeled the patch off of your skin. Grasp the wide, rounded edge of the holder. Bend the holder edge down to break it and release the transmitter.
Pull the transmitter straight out. You will keep this for use as it lasts 90 days - enough for roughly 9 sensors.
Keep transmitter to use with the next sensor, and throw away sensor and sports cover.
Let your transmitter rest for 15 minutes before connecting it to your new sensor to let it reset.
The app will guide you through the necessary steps to apply your new sensor, connect your transmitter, and begin the warmup process.
The app will guide you through the necessary steps to apply your new sensor, connect your transmitter, and begin the warmup process.
If you’re experiencing any device issues, contact Signos Support BEFORE removing a sensor, and we will be happy to help you troubleshoot. Subscriptions do not include free replacements for devices incorrectly utilized or removed prematurely.
Reach out at Signos Support: support@signos.com or via: